Grinding like you have sand in your EZGO steering box assembly is not normal. But you knew that; we know you're pretty smart. I mean, you shop from Buggies Unlimited; that's got to count for something, right? Most of us are just willing to live with a little crunching when we turn. If it ain't broke, don't fix it, is what they say right. Well, the roughness is the first sign something is going awry. This is evidence that it's time to invest in a Steering Box Assembly for golf carts.You could get under there and unbolt it from your axle. Then disconnect the steering linkage, just to take it apart and find out what's going on internally. But take it from us, once you've gone thru all the work to get it out, you will have lost the motivation to go further. But if you had ordered the entire E-Z-GO Steering Box Assembly, you'd be kicking back with your favorite soda, admiring a job well done. Not staring at a torn-down steering box and an out-of-commission golf cart. Let Buggies Unlimited do the heavy lifting. 12-ounces is all you need to worry about.